Return & Refund Policy

We have a 30-day return policy, whicour item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it — unused, with any original tags, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, contact us at slabgearvault@gmail.com.

If your return is accepted, we will provide you with return instructions and a return shipping label. The cost of return shipping will be deducted from your refund unless the return is due to an item arriving damaged, defective, or incorrect.

Returns must be sent to:

Slab Gear Vault
508 Kingsway Rd.
Brandon, FL 33510

Items sent back to us without first requesting and receiving approval for a return will not be accepted.

For any return questions, contact us at slabgearvault@gmail.com.

Damages or Incorrect Items

Please inspect your order when you receive it. If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at slabgearvault@gmail.com so we can evaluate the issue and make it right.

If the return is due to an error on our part or an eligible damaged or defective item, Slab Gear Vault will cover the return shipping cost.

Exceptions / Non-Returnable Items

Items specifically marked as Final Sale cannot be returned.

Please contact us if you have any questions about whether your item is eligible for a return.

Exchanges

The fastest way to exchange an item is to request a return for the item you currently have. Once the return is accepted, you can place a separate order for the new item you want.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will automatically be issued to your original payment method within 10 business days.

Original shipping charges are non-refundable unless the return is the result of an error by Slab Gear Vault, such as receiving an incorrect, damaged, or defective item.

Please remember that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at slabgearvault@gmail.com.