Shipping Policy
Thank you for shopping with Slab Gear Vault. We work to get orders packed and on their way as quickly as possible.
Order Processing
Orders are typically processed and shipped within 1–2 business days after your order is placed.
Business days are Monday through Friday, excluding major U.S. holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please note that processing time is separate from the shipping carrier’s estimated transit time.
U.S. Shipping
Slab Gear Vault currently ships within the United States only.
Available shipping methods, rates, and estimated delivery times will be displayed at checkout when applicable.
Delivery estimates provided by shipping carriers are estimates and may be affected by weather, carrier delays, high-volume periods, or other circumstances outside of our control.
Tracking Your Order
Once your order ships, tracking information will be sent to the email address provided with your order.
Please allow some time for tracking information to update after the shipping label is created and the package is accepted by the carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us at slabgearvault@gmail.com as soon as possible.
We will do our best to make changes before an order is processed, but we cannot guarantee that an address can be changed once fulfillment has begun.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to have the order sent again.
Lost, Delayed, or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us at slabgearvault@gmail.com with your order number and we will help investigate the issue.
If your order arrives damaged, please keep the product and original packaging and provide photographs if requested so we can evaluate the issue and work toward an appropriate resolution.
Returns
Returns are handled separately under our Return & Refund Policy.
Eligible returns may be requested within 30 days of delivery.
Questions
For questions regarding your order or shipping, contact: